topic Re: CANNOT OPEN MY EMAIL - INCORRECT PASSWORD in Email

CANNOT OPEN MY EMAIL - INCORRECT PASSWORD

Robpil05 — Wed, 09 Apr 2025 14:12:19 GMT

NOW BEEN 16 DAYS WITHOUT EMAIL - HAVE SPOKEN TO 5 CUSTOMER SERVICE PEOPLE AND SENT 2 EMAIL FROM ANOTHER SERVICE PROVIDER TO CONCERNS EMAIL ADDRESS.

ALL THE ABOVE TO NO AVAIL.

IT ONLY HAPPENED AFTER TALKTALK DID MAINTENANCE OVERNIGHT ON EMAILS AND SPAM PROCESSES?

tHIS HAPPENED TO ME 2 YEARS AGO COULD NOT LOGIN TO MY EMAIL FOR THE SAME REASON AGAIN AFTER TALK TALK MAINTENANCE OVER NIGHT.

I LEFT TALK TALK THEN FOR ANOTHER PROVIDER

Re: CANNOT OPEN MY EMAIL - INCORRECT PASSWORD

fr8ys — Wed, 09 Apr 2025 18:00:03 GMT

Hi,
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can instead add your account number as you no longer have TalkTalk landline

Please add the affected email address in the private notes field, which only you and the support staff can view.

Please post back when done.
Thank you

As an aside, please do not use capitals when typing as this is seen as shouting. Thank you.

Re: CANNOT OPEN MY EMAIL - INCORRECT PASSWORD

siphosethu-TT — Thu, 10 Apr 2025 07:21:23 GMT

Hi there Robpil05, please confirm if you are still having the same issue. Thanks