topic Re: Webmail searching in Email

Webmail searching

durdle — Tue, 15 Apr 2025 11:56:20 GMT

I have rather too many .lineone emails going back to 2013. What I want is to

(1) display them in ascending order

(2) search to show all those with, for example, Amazon in the subject field

(3) start deleting large blocks of very old emails

All very simple and I can do the first step, but I can't stop the second reverting back to descending order.

Is this a known problem, or am I going about things the wrong way?

Re: Webmail searching

KeithFrench — Tue, 15 Apr 2025 14:41:39 GMT

You may find what you can do in webmail a bit limited. Clicking on the three dot menu top right only offers these sort options:-

Sort

You might be better of with an email client, such as Thunderbird.

Re: Webmail searching

Billx — Tue, 15 Apr 2025 21:41:28 GMT

Hi, @durdle

Yes, the default is 'descending'

I set the Inbox to ascending, and that was OK

I looked for a particular category, and I got 8 items out of 300

And the order of the 8, was back to descending, and no option to re-sort.

If one wants that smaller portion of the whole folder as ascending,

I would copy/move them to a another empty folder, and re-sort them again there.

Bill

Re: Webmail searching

siphosethu-TT — Wed, 16 Apr 2025 07:17:35 GMT

Hi there durdle, please confirm if you still need any assistance with the issue. Thanks

Re: Webmail searching

durdle — Fri, 18 Apr 2025 04:18:39 GMT

Thanks for the suggestions and yes, please, if there's any going. I would use Mailwasher Pro, but I don't have Windows any more and Firefox don't really do Android.; they only offer a very limited mobile version there. For now, I'll look at Thunderbird and I'll have a go with folders (I once tried them with Gmail, but that didn't end well).

Re: Webmail searching

kanya-TT — Fri, 18 Apr 2025 08:33:08 GMT

Hello, Durdle. If the issue is related to a client email, such as Lineone, I believe TalkTalk can assist when there are problems with sending or receiving emails etc. Is the issue with the APP you are using for emails.

Kanya

Re: Webmail searching

Gliwmaeden2 — Fri, 18 Apr 2025 08:19:51 GMT

@kanya-TT, I believe that Lineone is run by Talktalk [also along with the tiscali addresses etc].

The customer cannot go to Lineone for help. The original company is defunct.

Full history here:

https://en.wikipedia.org/wiki/LineOne#:~:text=LineOne%20was%20a%20joint%20venture,Tiscali%2C%20which%20is%20now%20TalkTalk.

Re: Webmail searching

durdle — Sun, 20 Apr 2025 13:57:24 GMT

Lineone is part of TalkTalk as far as I'm concerned and, hopefully, as far as TalkTalk is as well. At least, I hope so.

Attn: @KeithFrench I have Thunderbird working. Sort of, but it appears not to be able to detect recent entries in any of my folders and, so far, I can't see any way of showing emais in ascending order. Back to Billx's suggestion, I guess.

I'm also trying to work out how to enable email notifications when someone else posts here. That used to happen, but doesn't any more. I've obviously been away too long and missed some minor upheaval.

Re: Webmail searching

KeithFrench — Sun, 20 Apr 2025 14:00:33 GMT

Hi @durdle

You have to set the sort order in Thunderbird for just about every folder (they can each be different). For example:-

View > Sort by > Date > Descending

Re: Webmail searching

Gliwmaeden2 — Sun, 20 Apr 2025 14:10:06 GMT

Yes, that is exactly what I was saying. It was the staff member that was suggesting it was possible to consult Lineone separately.

I have quoted chapter and verse that it is not.

The staff member has edited their reply to you since I posted to reflect this fact.

Re: Webmail searching

durdle — Sun, 20 Apr 2025 14:31:09 GMT

Just reassuring myself 😊

Still didn't see email notifications for those last two posts and can't work out why not.

I've checked Thunderbird advice from @KeithFrench . I can see everything in my Inbox, Sent and Trash folders, but not in my Drafts folder. I still can't see how to show any folder in ascending order.

Re: Webmail searching

Billx — Sun, 20 Apr 2025 17:15:43 GMT

Hi @durdle

I am not sure whether you are now dealing with TalkTalk webmail, or Thunderbird.

It's best to ensure that things are mostly OK via TalkTalk webmail first, then deal with Thunderbird. TalkTalk webmail is where one can see the TalkTalk email root. I am not talking about the ascending/descending issue.

In TalkTalk webmail there are 6 basic folders

inbox, junk mail, drafts, sent items, deleted items, and archive folders.

Are they all showing in webmail and Thunderbird?

Also, because it can affect some things, do you login to 'MyAccount' via a lineone.net address, or a non-TalkTalk email address?

Also, never heard of Mailwasher Pro.

Bill

Re: Webmail searching

durdle — Sun, 20 Apr 2025 18:22:46 GMT

Hi, @Billx

It takes a bit of searching but, yes, I can see those folders. In TalkTalk webmail. And in Thunderbird.

Also, I log into TalkTalk's Myaccount using my username, durdle, but get there with my lineone email address.

You've quite probably forgotten more about TalkTalk accounts than I'll ever know but I would say that never having heard of Firefox MailWasher Pro is your loss, especially if you have a Windows device and lots of emails to control. I wouldn't know about i.os.

Re: Webmail searching

Billx — Sun, 20 Apr 2025 18:49:28 GMT

You don't have to do any searching to see those folders. They the first things that come up after logging in.

Since things are not working as you would like, why did you feel you had to move away from Windows, especially since MailWasher Pro was so good?

Re: Webmail searching

durdle — Sun, 20 Apr 2025 20:10:05 GMT

@Billx

At the time my

tablet was stuck on Windows 10, it was slow and clunky, and I decided I could get much more power from a much cheaper Android phone. Not that I can see why that is relevant to anything in this thread. The same goes for my comments about Mailwasher Pro, I guess.

For the record, you asked me whether I can see the folders in Thunderbird, and I have reported that I

can. My problem now is purely that I can't work out how to get the contents of my Thunderbird Inbox into ascending order. It was @KeithFrench who suggested I try that. Am I flogging a proverbial dead horse here?

Re: Webmail searching

Billx — Sun, 20 Apr 2025 21:29:10 GMT

@durdle

Well, I haven't got my Thunderbird set up, so I can't test that.

I have tested it in TalkTalk webmail, and I came with the result as above. TalkTalk webmail does NOT stay in ascending order.

Can't you leave it in descending order in Thunderbird, and instead of doing what you want to do, from top to bottom, do it from bottom to top?

EDIT: Doesn't @KeithFrench's suggestion allow you to sort the Inbox in Thunderbird, in ascending order, and stay there, as @KeithFrench suggested?

Bill

Re: Webmail searching

KeithFrench — Sun, 20 Apr 2025 21:06:58 GMT

Yes, you can, Bill.

Re: Webmail searching

Billx — Sun, 20 Apr 2025 21:35:54 GMT

Sorry, @KeithFrench which bit can be done?

Sorting in TalkTalk webmail or in Thunderbird?

In either, can one of them, sort in ascending order, and stay in ascending order?

Bill

Re: Webmail searching

KeithFrench — Mon, 21 Apr 2025 07:34:14 GMT

Hi @Billx

Thunderbird, you set whatever category to search on, up or down and it always remembers that for the one directory. Then set up something completely different for another directory.

Re: Webmail searching

durdle — Mon, 21 Apr 2025 08:50:47 GMT

Sorry, @Billx , I appreciatecyour taking an interest, but my own view is that all your webmail testing seems to have achieved is to confirm what I said in my opening post here. You appear to be of the opinion that, because things happen that way, that's the way they are intended to be. For me there's either a bug that needs fixing or there's a good reason for it all, which I would quite like to be made aware of.

Meanwhile, I have Thunderbird working and I'm hoping to follow the route @KeithFrench has suggested. When I originally said I have rather too many emails for comfort, I meant somewhere well in excess of 1000. I don't particularly relish scrolling through that lot trying to work at the bottom of a descending order folder.

As for my email notifications of new posts here, I find I am getting them; they're showing in my spam folder for some reason. At least I'm getting them.