topic Re: Unable to Receive or Send e-mails, using Thunderbird. Gmail and yahoo working fine. in Email

Unable to Receive or Send e-mails, using Thunderbird. Gmail and yahoo working fine.

VicRuff44 — Sat, 26 Apr 2025 15:05:48 GMT

Using Thunderbird, I have not Received any e-mails on my Talktalk account since 16/04/2025. I also cannot Send e-mails. I have aIso tried Talktalk webmail and this also failed at 16/04. Using my wife's version of Thunderbird and her Talktalk account work correctly, on the same computer and router.

Any ideas would be appreciated.

Secure access code from Talktalk received OK on Talktalk e-mail.

Re: Unable to Receive or Send e-mails, using Thunderbird. Gmail and yahoo working fine.

fr8ys — Sat, 26 Apr 2025 15:57:30 GMT

We've seen a few failures regarding thunderbird recently and deleting the account, closing the program, opening it and re-adding the email account seems to have worked.

However, you say Webmail also fails, although you received the access code for the forum, so not sure this is the same issue.

It might be worth trying though to make certain the account is in sync.

I assume you have been using imap rather than pop. If not try imap.

Please let us know if it helps.

If not please put the affected email address in the private notes field of your profile which only staff can see and they will respond next week.

Re: Unable to Receive or Send e-mails, using Thunderbird. Gmail and yahoo working fine.

Philile-TT — Mon, 28 Apr 2025 07:27:01 GMT

Hi @VicRuff44 just checking if you are still experiencing the issue?