topic Re: Suddenly can't send emails that contain an image in Email

Suddenly can't send emails that contain an image

TominLondon1 — Tue, 22 Apr 2025 08:03:44 GMT

Suddenly I can't send emails that contain an image. Why?

Re: Suddenly can't send emails that contain an image

fr8ys — Tue, 22 Apr 2025 08:18:14 GMT

How is this occurring? Using Webmail or a third party client such as Outlook or Thunderbird?

Are you getting any error messages?

Is the image as an attachment or in the body of the email?

Is this any image or a specific one? If specific what size is the file (and format, i.e .jog).

What device is this from, phone, tablet, pc? Have you tried this from another device? Does this fail too

I assume you have tried the old trick of turning the device you are using off, then on again and get the same result. If not please try that.

If you are using a third party client, sometimes deleting the account, closing the program then reopening it and adding your account again can clear issues.

Hopefully this can be resolved if you can let us have more information and what you have tried to resolve this

Thank you.

Re: Suddenly can't send emails that contain an image

Philile-TT — Mon, 28 Apr 2025 07:28:11 GMT

Hi there @TominLondon1 have you tried steps given by @fr8ys? did it help?

Re: Suddenly can't send emails that contain an image

TominLondon1 — Mon, 28 Apr 2025 07:30:51 GMT

I don't often do this. The next time it happens I'll do what you advise. Thanks.

Re: Suddenly can't send emails that contain an image

Philile-TT — Mon, 28 Apr 2025 07:44:11 GMT

No worries. We are always here to help.