topic Difficulty sending & receiving emails in Email

Difficulty sending & receiving emails

hazel251 — Wed, 07 May 2025 16:19:49 GMT

I changed my supplier from Talk Talk to Sky but understood that my email service with tiscali would not be affected, and I have been using my emails until today when it has all switched off. Have I been misled? If I can't get emails how can you respond to me?

Re: Difficulty sending & receiving emails

Gliwmaeden2 — Wed, 07 May 2025 16:52:46 GMT

@hazel251, was it a few months ago that you switched?

Webmail keeps going in the short term, so you don't just fall off a cliff with your communications etc, but longer term you'd need to sign up for Mail Plus - it's a service that you'd have to pay for.

See full details:

https://community.talktalk.co.uk/t5/Articles/About-TalkTalk-Mail-Plus/ta-p/2374203

Re: Difficulty sending & receiving emails

hazel251 — Wed, 07 May 2025 19:56:56 GMT

Thank you - will try that.