topic Re: Not receiving emails of certain companies in Email

Not receiving emails of certain companies

Shaun1973 — Tue, 20 May 2025 16:43:10 GMT

Hi my wife's email is currently not receiving emails of certain companies ie klarna and 02 which she used to receive any help would be great

Re: Not receiving emails of certain companies

kanya-TT — Tue, 20 May 2025 16:56:04 GMT

Hey there, Shaun. Thank you for reaching out, is she using webmail or an email client app to access her emails and can we run checks for you.

Kanya

Re: Not receiving emails of certain companies

Shaun1973 — Tue, 20 May 2025 17:56:06 GMT

Hi thank you I've tried all ways of accessing her mail which is *removed for security* if you could please check this email it would be really helpful

Re: Not receiving emails of certain companies

ferguson — Tue, 20 May 2025 17:57:37 GMT

@Shaun1973

Don't post details like that in public, if the support team need any specifics they will ask for it privately.

Re: Not receiving emails of certain companies

amahle-TT — Wed, 21 May 2025 07:00:04 GMT

Hi @Shaun1973 Please do remove your personal details here in public and provide them in private, thanks.