topic Re: Emails going to incorrect folder in Email

Emails going to incorrect folder

Ema12 — Thu, 22 May 2025 19:02:26 GMT

incoming emails have started to come to incorrect(Hello Fresh )folder instead of inbox?

Re: Emails going to incorrect folder

angelique-TT — Fri, 23 May 2025 07:10:15 GMT

Good morning Ema12. Please elaborate further on which folder is that.

Re: Emails going to incorrect folder

Ema12 — Fri, 23 May 2025 08:57:18 GMT

It’s the 5th folder in my folder list & it’s named. ‘Hello Fresh’

Re: Emails going to incorrect folder

angelique-TT — Fri, 23 May 2025 09:17:37 GMT

Okay thank you for confirming. Please check your settings to view or change where they're going. If you've set up filters, the settings may be routing some emails to this folder.