topic Re: Spam emails in Email

Spam emails

izzywhit — Tue, 27 May 2025 08:39:08 GMT

I am sick and fed up of receiving spam mail , at least a dozen every day most seem to have addresses linked to Amazon or Aws in their address the rest seems to be just random offering free gifts etc.

I spoke to a talk talk person on chat and they said forward spam mail to spam@talktalk.co.uk.

I have been doing that but I am still receiving the same amount, I would like to know if anything is being done about this matter.

Re: Spam emails

KeithFrench — Tue, 27 May 2025 09:34:05 GMT

How do you access your email? Via Webmail or an email client. Have you tried right-clicking spam and marking it as spam (or Junk, as some clients might call it)? Normally, you do have to train their email spam algorithms.

Re: Spam emails

angelique-TT — Tue, 27 May 2025 09:49:52 GMT

Hi there, thanks for your support on this @KeithFrench

Re: Spam emails

KeithFrench — Tue, 27 May 2025 09:50:49 GMT

Hi @angelique-TT

You are very welcome.

Re: Spam emails

Billx — Wed, 28 May 2025 12:22:53 GMT

Hi, @KeithFrench

I think it is a bit unfair to expect customers, ordinary customers, to train the algorithms.

I think it's more appropriate for TalkTalk/Open-Xchange to do that.

It would imply building a bigger office, within one's home.

Sorry, if you don't find this agreeable.

Bill

Re: Spam emails

KeithFrench — Wed, 28 May 2025 12:25:31 GMT

That is a fair comment @Billx, except for the fact that is the way they all work. You just have to mark dodgy emails as spam from time to time.

Re: Spam emails

Billx — Wed, 28 May 2025 12:26:36 GMT

OK, thanks, @KeithFrench

Re: Spam emails

Philile-TT — Wed, 28 May 2025 13:01:14 GMT

@izzywhit hi there are you still experiencing the issue? If you are, please respond to @KeithFrench question.

Re: Spam emails

izzywhit — Wed, 28 May 2025 17:41:26 GMT

I usually use Microsoft outlook but it has no spam folder.

Talk talk mail does put spam in the spam folder and I have marked loads of spam emails as spam but these emails are reducing I keep forwarding messages to spam @ talktalk but talk talk never discuss this action .

Thanks

Re: Spam emails

izzywhit — Wed, 28 May 2025 17:42:47 GMT

I meant to say these emails are still not reducing they just fill up the trash folder etc.

Re: Spam emails

Billx — Thu, 29 May 2025 00:48:18 GMT

Hi, @izzywhit

You say 'I usually use Microsoft outlook but it has no spam folder'.

Outlook does have a Spam folder, but calls it the Junk folder

Similar to TalkTalk webmail's 'Mark as Spam', Outlook calls it 'Report(Report Junk)'

Yes, I agree, these spam emails are a great nuisance.

They have been, ever since they invented email.

Bill

Re: Spam emails

izzywhit — Thu, 29 May 2025 07:08:56 GMT

My version of outlook does not have a spam or junk folder and does not give the option to report junk etc

I have been sending the spam as an attachment to spam@talktalk.co.uk

Izzywhit

Re: Spam emails

angelique-TT — Thu, 29 May 2025 08:18:24 GMT

Hi there. We're sorry to hear this. If you're using our TalkTalk mail, then it's really easy: you can either select multiple emails from the inbox, or from inside the email you can select the Mark as Spam button at the top. This will be investigated and if seen as spam then it will be blocked.

Re: Spam emails

izzywhit — Thu, 29 May 2025 09:09:11 GMT

I have done what you have said marking spam and I must have sent at least 60 to the spam address at talk talk but the mail just keeps on coming. It is so time consuming and as I said to Keith French most of them have some reference in their address to Amazon ( aws ).

I am so frustrated by this I don't really want to change my email address but is that the only way to stop this ?

Regards

Izzywhit

Re: Spam emails

izzywhit — Thu, 29 May 2025 09:18:10 GMT

Yes I still get at least a dozen spams a day this is so time consuming marking as spam and sending attachments to spam@talktalk.co.uk.

Talk talk never responds to queries about anything.

Regards

Izzywhit

Re: Spam emails

zippy1148 — Thu, 29 May 2025 09:25:16 GMT

I have been having the same issue for years. Occasionally I spend days reporting each spam email, but they just keep coming - even similar one to which I forwarded on. I have given up!

Now, I have discovered that talktalk are sending simple text only emails from my family (and others) to spam, at the server end. This means they never arrive on my PC or phone. They are only discovered if I check spam, on the webmail - which I never routinely go on.

How can there filters let obvious spam through and filter out one sentence emails from family!

Re: Spam emails

angelique-TT — Thu, 29 May 2025 09:39:33 GMT

Have you blocked those email addresses sending you spam mails ?

Re: Spam emails

angelique-TT — Thu, 29 May 2025 09:41:07 GMT

Hi zippy1148. We're sorry to hear this. Please start your own thread so that we can assist you further.