topic Re: Blocking email addresses in Email

Blocking email addresses

izzywhit — Thu, 29 May 2025 19:24:56 GMT

How do we block emails in the talk talk email system as I cannot find it all I can find is how to block Access.

Re: Blocking email addresses

KeithFrench — Fri, 30 May 2025 09:38:16 GMT

What email domain is your email address (talktalk.net etc). Please do not include your full email address as anyone, the world over, will be able to read it.

How do you access your email, via Webmail or an email client? If the latter, which one?

Re: Blocking email addresses

nomfezeko-TT — Fri, 30 May 2025 09:45:25 GMT

Hi @izzywhit , thank you for reaching out and we are here to support you. Kindly refer to Keith's response above for further help.

-Fez.

Re: Blocking email addresses

izzywhit — Fri, 30 May 2025 10:03:01 GMT

Hi Keith

My domain is tiscali.co.uk.

I am on POP3

I mainly use Microsoft outlook because I don't have to log in every time as I have to do with talk talk webmail.

My version of outlook doesn't have a spam or junk folder.

I have sent many spam emails to the spam folder in talk talk webmail.

I have sent countless attachments of emails to spam@talktalk through outlook.

Like I say I am still getting a dozen or so per day.

I would like to know how to block email addresses in talk talk web mail because it is so hard to find these things.

Regards

Izzywhit

Re: Blocking email addresses

KeithFrench — Fri, 30 May 2025 10:09:11 GMT

Hi @izzywhit

Currently, there are numerous types of Outlook that you might be using; their names can be very confusing. Is it New Outlook for Windows, the one that ships with Windows 11 currently? If you go into its Settings cog, then go to:-

General > About Outlook > Version

The latest of which should show as "Microsoft Outlook Version: 1.2025.522.100 (Production)"?

Re: Blocking email addresses

Mandisa-TT — Fri, 30 May 2025 10:12:48 GMT

Hi @izzywhit , thank you for reaching out and we are here to support you. Kindly refer to Keith's response above for further help. Kindly provide response.

Re: Blocking email addresses

izzywhit — Fri, 30 May 2025 10:23:22 GMT

Hi Keith

The version is on my phone and doesn't even have a general category in settings but it's version is 4.2519.0 (3251984)

Does this help ?

Regards

Izzywhit

Re: Blocking email addresses

KeithFrench — Fri, 30 May 2025 10:33:40 GMT

Quite a few email apps for a phone (like Outlook, from what I can see) do not have any junk filtering, relying on server-side filtering. You could try TalkTalk's Webmail, I am not sure what it is like in a mobile browser though:-

https://apps.talktalk.co.uk/appsuite/

Re: Blocking email addresses

izzywhit — Fri, 30 May 2025 10:46:39 GMT

I just need to know how to block email addresses in talk talk web mail as I cannot find the category that allows you to block addresses unless you know a quick method

Re: Blocking email addresses

Mandisa-TT — Fri, 30 May 2025 10:59:50 GMT

I understand, There's a few ways that you can add senders to blocklist

Within the email

Select the Ellipsis (3 dots) top right
From the dropdown menu select Add sender to Blocklist
You'll get a confirmation screen, if you're happy select Add
You can then select Delete from top left of email

From the inbox

Select the emails that you want to block by adding check mark to the boxes on the left
When you have selected the ones you require
Select the Ellipsis (3 dots)at the top
From the dropdown menu select Add sender to Blocklist
You'll get a confirmation screen, if you're happy select Add
Whilst these are highlighted you have the option to delete these by selecting Delete at the top of page

Managing Blocklist

Select the hamburger menu (3 stacked lines) from top left of the menu bar
From the dropdown menu select Settings
On the next dropdown menu Select Mail
Scroll down to Access Lists
Select the Blocklist Tab
Here you can Edit or Delete each email

Re: Blocking email addresses

Billx — Fri, 30 May 2025 12:43:16 GMT

I Think @Mandisa-TT is referring to TalkTalk webmail via a browser in a computer.

The same might not apply, if this is done via the browser on a mobile phone, as @KeithFrench noted.

So, @izzywhit when you go to TalkTalk webmail via the browser on the mobile phone,

can you enter webmail settings, and see all the settings referred to by @Mandisa-TT ?

Edit: By the way, new Outlook for Windows does not have any option to filter any incoming emails

(Maybe it does, if one uses an @outlook.com email address.)

Bill