topic Re: Bounced E mails in Email

Bounced E mails

MikeRegan08 — Thu, 05 Jun 2025 10:50:17 GMT

A few years ago my wife and I decided to stop using talktalk as our e mail address. At first all was well but gradually I have noticed that more and more emails are being rejected because the original talktalk address is being used to try and send emails. this results in a DMARC error (Remote server returned '554 5.7.0 < #5.7.26 smtp; 550-5.7.26 Unauthenticated email from talktalk.net is not accepted due to 550-5.7.26 domain's DMARC policy. Please contact the administrator of 550-5.7.26 talktalk.net domain if this was a legitimate mail. To learn about 550-5.7.26 the DMARC initiative, go to 550 5.7.26 https://support.google.com/mail/?p=DmarcRejection ffacd0b85a97d-3a4e91465d2sor4147234f8f.5 - gsmtp>') these have been getting gradually more frequent and the importance of the missing mails has been getting more important also. I have noted that these rejected mails were sent to or from one of my existing mail addresses

Re: Bounced E mails

Divsec — Thu, 05 Jun 2025 10:52:39 GMT

Hi @MikeRegan08 your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Re: Bounced E mails

siphosethu-TT — Thu, 05 Jun 2025 11:06:33 GMT

Hi there @MikeRegan08, when you say the get sent to a different email, do you mean like auto forward? Thanks

Re: Bounced E mails

siphosethu-TT — Thu, 05 Jun 2025 11:08:19 GMT

I'm trying to understand if you mean someone else might be using the email or if it's just a rule. Thanks