topic Re: Expanding an email in Email

Expanding an email

Spencerw7 — Thu, 05 Jun 2025 08:24:59 GMT

I've just switched to a new Android phone. On the old phone I could expand an individual message in the Netmail App in the usual way by touching the screen and moving my fingers apart. But this doesn't work on the new phone. The procedure zooms in on the screen in other programmes but not in the Netmail App. I can't find a setting that would facilitate this.

Re: Expanding an email

fr8ys — Thu, 05 Jun 2025 08:33:49 GMT

Have you tried double tapping the screen. This sometimes works.

Other than that I'd suggest this is a limitation / incompatibility within the phone itself rather than with the app.

Re: Expanding an email

siphosethu-TT — Thu, 05 Jun 2025 08:40:19 GMT

Hi there @Spencerw7, I agree with fr8ys that it could be a phone limitation hence on your old phone it allowed you. Thanks

Re: Expanding an email

Spencerw7 — Thu, 05 Jun 2025 15:12:27 GMT

Thanks for the advice, but I've now managed to resolve the problem. I did so by enabling the "force enable zoom" option in Chrome's accessibility settings

Re: Expanding an email

siphosethu-TT — Thu, 05 Jun 2025 15:18:53 GMT

Those are wonderful news, take care. Thanks