topic Re: email password in Email

email password

BellaBella1 — Thu, 05 Jun 2025 19:53:41 GMT

please please please can someone tell me how to reset my forgotten e-mail password. I have given an alternative e-mail address and am still waiting for the promised link . I am not computer literate and am getting to the end of my tether

Re: email password

Divsec — Thu, 05 Jun 2025 20:04:34 GMT

Hi @BellaBella1 have you checked junk folders on your alternative email?

Re: email password

Billx — Thu, 05 Jun 2025 23:02:56 GMT

Hi, @BellaBella1

You say, 'I have given an alternative e-mail address'

Can you tell us, who you gave the alternative e-mail address to?

Did you yourself set the alternative e-mail address via Mailbox Manager or was it set for you, via phoning TalkTalk staff?

After an alternative e-mail address has been properly set, a link sent to an alternative e-mail address, should take only a minute to arrive.

Bill

Re: email password

amahle-TT — Fri, 06 Jun 2025 07:09:06 GMT

Hi @BellaBella1, please do let us know how it goes.:)