topic Re: Keeping mypostoffice email when leaving Talk Talk in Email

Keeping mypostoffice email when leaving Talk Talk

RoyAG — Fri, 06 Jun 2025 09:07:59 GMT

Hi, I’m moving house in a few weeks. I may leave Talk Talk and switch to another provider. Does anyone know if my current mypostoffice email account (migrated from Shell) will still work if I leave Talk Talk? When I called the customer service they said that my email wasn’t available under the Talk Talk subscription service. Thanks

Re: Keeping mypostoffice email when leaving Talk Talk

nomfezeko-TT — Fri, 06 Jun 2025 09:09:56 GMT

Hi there, @RoyAG , thank you for informing us about this, I will look for this information for you. Are you aware that you can move to another address with your services?

-Fez.

Re: Keeping mypostoffice email when leaving Talk Talk

RoyAG — Fri, 06 Jun 2025 11:46:51 GMT

Thank you Fez. Yes, I know that I can, I’m just considering my options.

Re: Keeping mypostoffice email when leaving Talk Talk

nomfezeko-TT — Fri, 06 Jun 2025 11:49:36 GMT

Thank you, I will continue to help you, I will need to discuss your personal information privately as we cannot discuss anything related to your account information in public.

-Fez.