topic Re: Unable to send Tinyworld emails in Email

Unable to send Tinyworld emails

Rich1199 — Thu, 26 Jun 2025 18:54:31 GMT

I'm unable to send emails from my Tinyworld email address. They are being returned as 'undeliverable' with the code:

550 5.7.1 Reject for policy reason

This is similar to an issue I had in late January.

Re: Unable to send Tinyworld emails

fr8ys — Fri, 27 Jun 2025 07:21:32 GMT

This has been raised as an incident and being looked at by the incident team.

As it's affecting many people there is nothing that you can do individually that will resolve this.

Updates as they are received will be advised.

Re: Unable to send Tinyworld emails

nambuso-TT — Fri, 27 Jun 2025 07:25:34 GMT

@fr8ys thank you very much for advising.

@Rich1199 I am very sorry to hear that you are experiencing issues with your emails, we are working on this as priority to ensure that your services are back up. Thanks

Re: Unable to send Tinyworld emails

fr8ys — Fri, 27 Jun 2025 15:19:26 GMT

16:05

The incident team have made some changes and have asked users to retry and confirm if the changes have resolved the issue.

Re: Unable to send Tinyworld emails

nambuso-TT — Fri, 27 Jun 2025 15:25:48 GMT

Thanks for advising @fr8ys

Re: Unable to send Tinyworld emails

Rich1199 — Fri, 27 Jun 2025 17:23:10 GMT

Working OK now, thanks for sorting this.

Re: Unable to send Tinyworld emails

fr8ys — Fri, 27 Jun 2025 17:27:56 GMT

Great. Thanks for letting us know