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Linflo58 — Tue, 01 Jul 2025 13:14:16 GMT

We have broadband with talktalk, which is in my name. There are 2 email accounts, mine & my husband’s. He is receiving emails saying he has to register with ‘Everymail’ & pay to keep this email address. I can’t understand why when we have talktalk broadband. I have done a WhatsApp chat & was advised to firstly ignore the emails, then was told he needs to register! All very confusing and I have little confidence in what I am being told. Apparently I can only have 1 email linked to the broadband account, that’s why he has to pay. Is this correct?

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fr8ys — Tue, 01 Jul 2025 13:21:43 GMT

No it's not. You can have up to 5.

Please see here for information.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/m-p/3115859#M189171

Please post back once you have completed the required information so support staff can action for you.

Thank you

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