topic Re: Link emails to broadband account in Email

Link emails to broadband account

LesBannister — Tue, 01 Jul 2025 15:44:17 GMT

please link my Tiscali emails to my broadband account to allow me to continue receiving emails

Re: Link emails to broadband account

fr8ys — Tue, 01 Jul 2025 15:57:33 GMT

Please see here for information.

Have you completed the requested information?

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/m-p/3115859#M189171

Please post back once you have completed the required information so support staff can action for you.

Thank you

Re: Link emails to broadband account

Mandisa-TT — Tue, 01 Jul 2025 16:10:29 GMT

Hi @LesBannister thank you for bringing this to our attention. I have reviewed your account and can confirm that you are a TalkTalk customer. I will submitted a web form to ensure you are excluded from the OX Migration, as some emails were mistakenly sent to TalkTalk broadband customers. I apologize for any inconvenience this may have caused. I have sent you a private message, please confirm the details I have requested privately.

Re: Link emails to broadband account

Mandisa-TT — Tue, 01 Jul 2025 16:13:28 GMT

Thank you, you have confirmed your TalkTalk mail on your private message, I have escalated on my end and you will not be getting any more correspondence regarding the migration and you will not be charged. Is there anything else I can assist you with?