topic Re: Linking Emails to my broadband account in Email

Linking Emails to my broadband account

Ronny101 — Mon, 07 Jul 2025 14:27:49 GMT

Please link the emails listed in my profile to my broadband account.

I should be grateful if you would confirm when this has been completed.

Thanks.

Re: Linking Emails to my broadband account

Divsec — Tue, 08 Jul 2025 12:33:32 GMT

Hi @Ronny101 your post has been escalated and you should hear soon.

Re: Linking Emails to my broadband account

kanya-TT — Tue, 08 Jul 2025 12:35:29 GMT

Thank you @Divsec. We'll wait for @Ronny101 to get back to us.

Kanya

Re: Linking Emails to my broadband account

Divsec — Tue, 08 Jul 2025 12:37:52 GMT

Hi @kanya-TT sorry couldn't see that the customer has had a response. I leave him in your capable hands 🙂

Re: Linking Emails to my broadband account

kanya-TT — Tue, 08 Jul 2025 12:39:12 GMT

Thank you once more @Divsec.

Kanya

Re: Linking Emails to my broadband account

fr8ys — Tue, 08 Jul 2025 13:19:36 GMT

@kanya-TT not sure what info you are waiting for from @Ronny101 as they said initially they have the required info in their profile and private notes as was agreed procedure, for the Webform to be completed.

Admittedly @Divsec and I can't see this info, but the customer does say it's available for you to process.

Re: Linking Emails to my broadband account

kanya-TT — Tue, 08 Jul 2025 14:49:57 GMT

Well @fr8ys, what we are waiting for from @Ronny101 is to confirm some few details with us that I have asked privately before we are to complete the webform with him. This is apart from the information they have provided.

Kanya

Re: Linking Emails to my broadband account

fr8ys — Tue, 08 Jul 2025 15:40:46 GMT

@kanya-TT I've sent you a PM for clarification.

Re: Linking Emails to my broadband account

Ronny101 — Wed, 09 Jul 2025 10:35:37 GMT

Hi @kanya-TT - Where has the PM been sent to, I'm not sure where to find it Thanks.

Re: Linking Emails to my broadband account

Divsec — Wed, 09 Jul 2025 10:37:52 GMT

Hi @Ronny101 the avatar top right of your screen should take you there.

Re: Linking Emails to my broadband account

Ronny101 — Wed, 09 Jul 2025 10:41:34 GMT

Hi @Divsec Ah I see thanks, found it! @kanya-TT I'll complete the details now, apologies for the delay.

Re: Linking Emails to my broadband account

nambuso-TT — Wed, 09 Jul 2025 10:57:03 GMT

No worries, thank you for letting us know.