topic Re: Out going email not being recieved in Email

Out going email not being recieved

TonyM01 — Wed, 18 Dec 2024 12:48:25 GMT

My out going emails are not being received

They are not going into the recipients spam box

If Send a test message to myself on it says its being sent but is not received back

Previously I was advised to use the Windows command prompt and run

ipconfig /flushdns

which I do daily, but to no effect

please help

I have ALSO sent this to concerns@talktalkplc.com who say they will reply within 72 hours

Re: Out going email not being recieved

Ady-TalkTalk — Thu, 19 Dec 2024 08:19:21 GMT

Hi TonyM01, do all your mails arrive but are arriving in the spam folders?

Ady

Re: Out going email not being recieved

TonyM01 — Thu, 19 Dec 2024 09:42:34 GMT

Hi Andy,

That used to happen, but the problem seems to have fixed itself

thanks for your help

Please close this query, I cannot see how to do that here

Thanks

Tony

Re: Out going email not being recieved

Ady-TalkTalk — Thu, 19 Dec 2024 10:31:52 GMT

Thanks for letting us know its sorted.

Ady

Re: Out going email not being recieved

TonyM01 — Thu, 10 Jul 2025 15:59:38 GMT

Hi Ady,

This problem, of out going emails not being received has returned.

Both new emails and replies to on going conversations

Previously you had to unblock my a/c.

Can that be repeated for me please

Thanks

TonyM

Re: Out going email not being recieved

ferguson — Thu, 10 Jul 2025 16:03:37 GMT

Sorry to see that. Ady no longer works here, but I have re-escalated this for you to the current support team.

Re: Out going email not being recieved

nomfezeko-TT — Thu, 10 Jul 2025 16:11:07 GMT

Hi there @TonyM01, thank you for reaching out, we are so sorry you are messaging us regarding an issue. It sounds like you're experiencing issues with your email account, specifically with outgoing emails not being received, does the emails end up in the recipient's spam or junk folder or they are not received at all?

-Fez.

Re: Out going email not being recieved

TonyM01 — Thu, 10 Jul 2025 16:55:32 GMT

The outgoing emails are not being received at all, they don't go into spam

Re: Out going email not being recieved

angelique-TT — Fri, 11 Jul 2025 07:04:00 GMT

So just to confirm you are able to send emails however the people you are sending the emails to are not receiving them?

Re: Out going email not being recieved

TonyM01 — Fri, 11 Jul 2025 07:27:19 GMT

Yes emails not being recieved

Re: Out going email not being recieved

angelique-TT — Fri, 11 Jul 2025 07:30:55 GMT

Are you also unable to any receive emails?

Re: Out going email not being recieved

TonyM01 — Fri, 11 Jul 2025 07:38:05 GMT

Yes emails are not being recieved

Re: Out going email not being recieved

angelique-TT — Fri, 11 Jul 2025 07:39:20 GMT

Okay thank you for confirming. I will run checks for you.

Re: Out going email not being recieved

angelique-TT — Fri, 11 Jul 2025 07:42:40 GMT

Can you check your TalkTalk Internet access for me now and let me know if it works? You can do this by trying to reload the site or application you were experiencing problems with, or trying to search for something on the Internet.

Re: Out going email not being recieved

TonyM01 — Fri, 11 Jul 2025 08:22:08 GMT

yes my internet is working fine

Re: Out going email not being recieved

angelique-TT — Fri, 11 Jul 2025 08:23:04 GMT

Okay thank you, I need to know what device are you using when accessing your email?

Re: Out going email not being recieved

TonyM01 — Fri, 11 Jul 2025 12:55:13 GMT

I am using windows 10 on a PC

I got the message message below when sending to jcrhumming ETC but my message seems to have been received ok

I am now very confused!

<jcrhummingETC : host

hotmail-com.olc.protection.outlook.com[52.101.194.11] said: 550 5.7.1

Service unavailable, Client host [153.92.124.205] blocked using Spamhaus.

To request removal from this list see

https://www.spamhaus.org/query/ip/153.92.124.205 (AS3130). [Name=Protocol

Filter Agent][AGT=PFA][MxId=11BB7E21CEF96318]

[CH1PEPF0000AD7B.namprd04.prod.outlook.com 2025-07-11T08:57:30.659Z

08DDBF10E9395883] (in reply to MAIL FROM command)

Re: Out going email not being recieved

angelique-TT — Fri, 11 Jul 2025 13:05:50 GMT

I have sent you a private message to confirm some information. Please refer to your private messages.

Re: Out going email not being recieved

TonyM01 — Thu, 11 Sep 2025 09:05:14 GMT

I cannot find my latest post on the hub

This is a repeat

My outgoing emails are not being recieved

Re: Out going email not being recieved

siphosethu-TT — Thu, 11 Sep 2025 09:25:40 GMT

Hi there @TonyM01, will just run diagnostics on this please confirm if you've received any comms from TalkTalk regarding Every mail?