topic Re: cannot send email to hotmail.com in Email

cannot send email to hotmail.com

paja32 — Mon, 14 Jul 2025 07:56:00 GMT

AS REQUESTED RE POSTING middle of this week sent email to my sister on a hotmail.com address and got a messege from postmaster cannot be delivered etc have been investigating by link click why and this is what comes up 153.92.124.205 SPAMHAUS you are on this list ONLY YOUR ISP CAN GET YOU OFF IT

so I want you to fix this for me please it all started on talktalk WEBMAIL thanks

Re: cannot send email to hotmail.com

KeithFrench — Sat, 12 Jul 2025 09:42:59 GMT

It is easy to get yourself a new WAN IP address. Not knowing what package you are on, leave the router off for about an hour on Full Fibre, or overnight on Broadband or FTTC.

Re: cannot send email to hotmail.com

JD1000 — Sun, 13 Jul 2025 17:18:57 GMT

Hi I have the same issue, I have already refreshed the router and have a new IP address but still have Spamhaus blocking randomly

Checking the DKIM (DomainKeys Identified Mail) record for talktalk.net:email shows in the image attached TalkTalk.net does not have DKIM configured on there mail servers hence Spamhaus detecting and rejecting emails
Test Result

DKIM Record Published

No DKIM Record found

This looks like a TalkTalk misconfiguration/not configured maybe on there mail servers?

Re: cannot send email to hotmail.com

KeithFrench — Sun, 13 Jul 2025 21:25:31 GMT

Hi @JD1000

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

Re: cannot send email to hotmail.com

paja32 — Mon, 14 Jul 2025 06:14:00 GMT

keith not convenient for me to do that yet but somebody joined my link with same problem and said they had done than and got new wan number and it still does not work still on SPAMHAUS so please forward to email person on shift and ask them to remove me from the list as it says only ISP can you this thanks

Re: cannot send email to hotmail.com

sabelo-TT — Mon, 14 Jul 2025 07:45:47 GMT

@paja32, please start a new thread for further assistance.

Re: cannot send email to hotmail.com

paja32 — Mon, 14 Jul 2025 08:01:53 GMT

sabelo TT have done so