topic Re: spamhouse problem in Email

spamhouse problem

paja32 — Mon, 14 Jul 2025 08:20:59 GMT

TO sabelo TT new week so sent email from webmail to my sister at hotmail.com no problem today she replied ok so treat this a problem settled and hope it does not repeat again thanks for help to staff patrick

Re: spamhouse problem

nomfezeko-TT — Mon, 14 Jul 2025 08:45:39 GMT

Thank you very much for the positive feedback @paja32, we are glad to hear this has been sorted, should you need anything else, please do feel free to get back to us and we will be happy to help

Fez

Re: spamhouse problem

nomfezeko-TT — Mon, 14 Jul 2025 08:47:07 GMT

Thank you very much for the positive feedback @paja32, we are glad to hear this has been sorted, should you need anything else, please do feel free to get back to us and we will be happy to help.

Fez

Re: spamhouse problem

paja32 — Thu, 17 Jul 2025 12:06:53 GMT

it has started again SPAMHAUS blocking my emails to my hotmail.com contacts/family and friends see this is happening to other people also please get fixed asap thank you

Re: spamhouse problem

nomfezeko-TT — Thu, 17 Jul 2025 12:16:50 GMT

Hi there @paja32, thank you for reaching out to us regarding the email blocking issue you are experiencing with your Hotmail contacts. I understand how frustrating this situation can be, especially when it affects your communication with family and friends. It appears that your emails may be getting flagged by Spamhaus, which is a service that helps prevent spam and malicious emails. This can happen for various reasons, including the content of your emails or the reputation of your email server.

To assist you further, I recommend trying the following steps:

Check Your Email Content: Ensure that your emails do not contain any links or content that could be considered spammy. Avoid using excessive promotional language or attachments.

Review Your Email Sending Practices: If you are sending a large number of emails in a short period, this could trigger spam filters. Try to space out your emails and limit the number of recipients per message.

Check Spamhaus: You can visit the Spamhaus website to see if your email address or domain is listed. If it is, they provide instructions on how to request removal.

If you continue to experience issues after trying these steps, please let us know, and we will be happy to assist you further. Your satisfaction is important to us, and we want to ensure you can communicate freely with your contacts.

Fez.

Re: spamhouse problem

paja32 — Thu, 17 Jul 2025 12:30:57 GMT

nothing there applies to me only send a few emails not even every day they are short no attachments or files just general straight forward words been onto spamhaus say no issues with my email address SO SOMETHING OR SOMEBODY IS BLOCKING MY EMAILS TO HOTMAIL.COM SO GET EMAIL DEPT TO FIND OUT WHY EMAILS WILL NOT SEND TO HOTMAIL.COM ADDRESSES THANK YOU

Re: spamhouse problem

nomfezeko-TT — Thu, 17 Jul 2025 12:35:52 GMT

You are able to send to other addresses; you are only having issues when you are trying to send to "Hotmail addresses"?

-Fez.

Re: spamhouse problem

paja32 — Thu, 17 Jul 2025 13:04:22 GMT

can send ok to myself on talktalk.net can send to myself on gmail.com I also have a hotmail.co.uk address. its like the hotmail.com address cannot send also to hotmail.co.uk so thats correct its any hotmail address cannot send to

Re: spamhouse problem

nomfezeko-TT — Thu, 17 Jul 2025 13:08:28 GMT

Okay, so I will need to check a few things on my end, I will ask you to confirm a few things privately so I can help you accordingly, is that fine with you?

-Fez.