topic Transfer to Everymail in Email

Transfer to Everymail

TarquinNibbles — Mon, 14 Jul 2025 14:17:39 GMT

Does anyone know how to select the Everymail monthly subscription on the Everymail/TalkTalk portal….I have logged in as instructed and get taken to tt.everymail.com and there is no way to select a new email subscription..??..I’ve seen comments about scrolling down but where do you find the account management link…??

Re: Transfer to Everymail

kanya-TT — Mon, 14 Jul 2025 14:25:57 GMT

Hey there, @KeithFrench. Any idea how we can tackle this?

Kanya

Re: Transfer to Everymail

KeithFrench — Mon, 14 Jul 2025 14:39:47 GMT

Hi @TarquinNibbles

@kanya-TT has asked me for some advice on this. I assume that you are an ex-TalkTalk customer who wants to retain your TalkTalk email?

Have you seen this site:-

https://community.talktalk.co.uk/t5/Articles/Email-Transition-FAQs/ta-p/3114888

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef, the manager of the TalkTalk support staff on this forum.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account, like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.

Re: Transfer to Everymail

TarquinNibbles — Mon, 14 Jul 2025 15:22:44 GMT

@Lorrainef I simply need someone to explain where to find subscription link on everymail

portal. It’s really not obvious or clear from your instructions.

Re: Transfer to Everymail

angelique-TT — Mon, 14 Jul 2025 15:33:10 GMT

Good afternoon TarquinNibbles. There should be a subscription link on the email received.

Re: Transfer to Everymail

ferguson — Mon, 14 Jul 2025 15:35:30 GMT

It's in the last dropdown option:

Everymail Support

Re: Transfer to Everymail

angelique-TT — Mon, 14 Jul 2025 15:40:27 GMT

Thank you for the support ferguson.

Re: Transfer to Everymail

Billx — Mon, 14 Jul 2025 15:47:32 GMT

@angelique-TT , @kanya-TT

You are sending the poor guy in circles. All he wants, is for you to read the article above and anything else , and tell him what is the web address in which he can subscribe to Everymail email service.

Bill

Re: Transfer to Everymail

angelique-TT — Mon, 14 Jul 2025 15:59:32 GMT

Hi Billx. I'm not sure how we sending the customer in circles. I had only sent one message assisting the customer on where to find the subscription link and Kanya asked Keith for his support, that was it.

Re: Transfer to Everymail

TarquinNibbles — Mon, 14 Jul 2025 18:02:25 GMT

Wow, this is incredible.

I AM going around in circles..!!

When I log in, it takes me to the Talk Talk inbox on tt.everymail.com

I cannot find any link to managing the subscription.

Why can’t someone send a proper explanation instead of telling me to scroll down..??

Re: Transfer to Everymail

ferguson — Mon, 14 Jul 2025 18:54:17 GMT

OK, I have tested the link I sent you and prominent at the top of the first page is an option to Subscribe?

Re: Transfer to Everymail

Billx — Mon, 14 Jul 2025 20:01:11 GMT

Hi, @TarquinNibbles

Is the website/page shown immediately above, and being at https://everymail.com/support

the location from which you logged in, by first clicking 'Subscribe' and then entering your old TalkTalk email address and password?

And it then logged you in to the old Talk Talk inbox on tt.everymail.com? Instead of it taking you to the 'Subscribe' page?

I tried to subscribe as well, by first clicking 'Subscribe', just to play with it, a bit

No, it didn't take me to a subscribe page. (By the way I am a TalkTalk broadband customer, and therefore was not really intending to subscribe.)

Where it took me was, the TalkTalk Email Addresses Manager at https://apps.talktalk.co.uk/myaccount/?#/login

From my point of view, https://everymail.com/support is quite confused.

So does the above describe how you was incorrectly taken to the old Talk Talk inbox on tt.everymail.com, instead of to the 'Subscribe' page. after clicking 'Subscribe'?

Bill

Re: Transfer to Everymail

TarquinNibbles — Mon, 14 Jul 2025 21:29:21 GMT

This subscribe icon does not appear in my screen.

Re: Transfer to Everymail

TarquinNibbles — Mon, 14 Jul 2025 21:38:12 GMT

This is what i see…no subscribe icon as in your image..??

Re: Transfer to Everymail

nambuso-TT — Tue, 15 Jul 2025 10:56:22 GMT

Just to confirm what appears when you click on those 3 lines at the top?

Re: Transfer to Everymail

TarquinNibbles — Tue, 15 Jul 2025 17:30:09 GMT

I see this..if i click subscribe, it takes me to talk talk login..??

going round in circle still!!!

Re: Transfer to Everymail

ferguson — Tue, 15 Jul 2025 18:04:26 GMT

So what happens next?

Re: Transfer to Everymail

TarquinNibbles — Fri, 18 Jul 2025 07:55:49 GMT

Hi Bill,

Yes, I dont have the SUBSCRIBE at the top right…I sent image.

When I click the subscribe, it looks like it thinks I want to register, but I don’t want to register - I want to TRANSFER from Talk Talk.

This really is disgraceful…I just need someone who works for Talk Talk to send me a private link to the SUBSCRIBE option.

It really isnt that difficult, but I just keep getting told to use a process that DOESN’T actually work.

Frustrated…!!!

Tarquin

Re: Transfer to Everymail

amahle-TT — Fri, 18 Jul 2025 08:20:58 GMT

Hi there @TarquinNibbles, I am sorry for this the link sent should be able to allow you to subscribe but we will look into this and get back to you, thanks.