topic Re: Leaving TalkTalk and email accounts in Email

Leaving TalkTalk and email accounts

KannyKen — Thu, 10 Jul 2025 22:45:42 GMT

When I leave TalkTalk is there any period of grace for the email accounts to stay active or are they closed when my TalkTalk account is closed? I am setting up new email accounts to take over but I know no matter how clearly I tell some people of the change, they will ignore it until told repeated times,

Re: Leaving TalkTalk and email accounts

Gliwmaeden2 — Fri, 11 Jul 2025 00:05:00 GMT

There has been access to webmail in the past, @KannyKen, without being able to change passwords etc, but Talktalk is migrating former accounts to Everymail now, so the courtesy period may change.

So a good question, as many people could be in the same boat and will look for clarification of the latest situation from staff.

Re: Leaving TalkTalk and email accounts

Mandisa-TT — Fri, 11 Jul 2025 07:38:14 GMT

Hi @KannyKen thank you for bringing this into our attention, I have escalated this matter on your behalf and will respond to your query as soon as I receive a reply.

Re: Leaving TalkTalk and email accounts

Mandisa-TT — Tue, 15 Jul 2025 12:34:38 GMT

Hi @KannyKen I wanted to update you that I have received a response to the query I escalated for you. If you are planning to switch providers and want to keep your email address, it is essential to sign up for EveryMail immediately after your disconnection. Please note that TalkTalk no longer offers a grace period for free access to your email after disconnection. If you have any questions or need further assistance, feel free to reach out.