topic Re: Please add my email addresses linked to my broadband account in Email

Please add my email addresses linked to my broadband account

Firefly21 — Tue, 22 Jul 2025 10:51:01 GMT

Thankyou

Re: Please add my email addresses linked to my broadband account

siphosethu-TT — Tue, 22 Jul 2025 10:53:38 GMT

Hi there @Firefly21, is there anything I can do for you? Thanks

Re: Please add my email addresses linked to my broadband account

fr8ys — Tue, 22 Jul 2025 10:53:53 GMT

Please see here for information and confirm completed.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/m-p/3115859#M189171

Please post back once you have completed the required information so support staff can action for you.

Thank you

Re: Please add my email addresses linked to my broadband account

Firefly21 — Tue, 22 Jul 2025 11:14:01 GMT

Hi, yes required info in profile already . Thanks

Re: Please add my email addresses linked to my broadband account

mandisa1-TT — Tue, 22 Jul 2025 11:15:40 GMT

Hi there @Firefly21 I would like to assist you with your query. Just to confirm did you receive any communication from us regarding the email migration?

Re: Please add my email addresses linked to my broadband account

Firefly21 — Tue, 22 Jul 2025 11:22:04 GMT

Yes, please action the linking of my email addresses to my broadband account details in private info as requested

Re: Please add my email addresses linked to my broadband account

mandisa1-TT — Tue, 22 Jul 2025 11:23:59 GMT

Looking into your account you have 5 Email addresses already linked to your Broadband account, the 4 you have listed on your private notes is already linked. I will need to complete a form for you so that you no longer receive communication from us regarding this movement.

Re: Please add my email addresses linked to my broadband account

Firefly21 — Tue, 22 Jul 2025 11:35:03 GMT

Yes, though I am an infrequent email user. We have been broadband subscribers with you for years paid timely by direct debit. Don't understand why TT seems to think we have left ????

Re: Please add my email addresses linked to my broadband account

mandisa1-TT — Tue, 22 Jul 2025 11:44:45 GMT

We apologize for the inconvenience caused, I can assure you the email addresses have already been linked to your broadband account, the communication must have been sent in error, however I have completed the form for you and you should no longer receive any communication regarding this movement.

Re: Please add my email addresses linked to my broadband account

Firefly21 — Tue, 22 Jul 2025 11:52:57 GMT

THANKYOU

Re: Please add my email addresses linked to my broadband account

mandisa1-TT — Tue, 22 Jul 2025 11:56:17 GMT

You are most welcome:)