topic Re: Requesting email address linked to my broadband account. in Email

Requesting email address linked to my broadband account.

Portseton — Wed, 23 Jul 2025 21:23:40 GMT

Dear TalkTalk

Please confirm that my tiscali email address is linked to my broadband account.

Thanks and Regards.

Re: Requesting email address linked to my broadband account.

nomfezeko-TT — Thu, 24 Jul 2025 07:11:35 GMT

Hi there @Portseton, thank you for reaching out to us. Before we can advise further, please let me know if you have contacted us before so the email addresses can be linked to your broadband account.

-Fez.

Re: Requesting email address linked to my broadband account.

Portseton — Thu, 24 Jul 2025 19:36:21 GMT

Thank you, nomfezekoTT. I have not previously accessed the TalkTalk Community. However, I have recorded my email addresses under Settings, Personal Information, Private notes.

Re: Requesting email address linked to my broadband account.

amahle-TT — Fri, 25 Jul 2025 07:22:36 GMT

Hi @Portseton, I do see on your profile that you have added the email addresses, but they are not linked to your broadband account. would you like us to link the email addresses for you?

Re: Requesting email address linked to my broadband account.

Portseton — Sat, 26 Jul 2025 09:06:30 GMT

Yes, please do link my Tiscali address to my broadband account. Thank you.

Re: Requesting email address linked to my broadband account.

Philile-TT — Mon, 28 Jul 2025 07:32:30 GMT

@Portseton I have submitted an escalation for the email to be linked, please allow the relevant team to receive and action this request.