topic Re: Broadband customer being asked to pay for emails in Email

Broadband customer being asked to pay for emails

Kscotty — Tue, 08 Jul 2025 20:40:14 GMT

Im a broadband customer and have a red message line on my talktalk email account saying I will lose ability to send emails by 28th July if I dont pay a fee, according to my account as a broadband customer email is included free with my package.

Re: Broadband customer being asked to pay for emails

fr8ys — Tue, 08 Jul 2025 21:18:43 GMT

Please see the pinned post here.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/td-p/3115859

Re: Broadband customer being asked to pay for emails

sunflower49 — Tue, 29 Jul 2025 20:07:48 GMT

I am also a broadband customer and have lost the ability to send emails this should be free with my package

Re: Broadband customer being asked to pay for emails

ferguson — Tue, 29 Jul 2025 20:18:42 GMT

@sunflower49

Please start your own topic and the support team will look into this for you.