Unable to send emails

Pollyv01 — Wed, 30 Jul 2025 13:59:16 GMT

I'm a talktalk broadband customer but ha e been stopped from sending emails, in spite of a recent lengthy phone call with talktalk. I thought the issue had been sorted

Re: Unable to send emails

fr8ys — Wed, 30 Jul 2025 14:18:16 GMT

It will take a while to sort as there are many customers in the same position and the backroom staff are working through these.

If the person you spoke to or chatted with said they have passed it through for action, you will have to trust they have done so.

Staff here have no input in actually carrying out the procedure, and with the large numbers, it's probably not feasible to check.

Please see here for information on what has been happening on line. It may be worth your completing this in case you need to come back in a few weeks time.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/m-p/3115859#M189171

Please post back once you have completed the required information so support staff can action for you.

Thank you

topic Re: Unable to send emails in Email

Unable to send emails

Re: Unable to send emails