topic Re: Legacy lineone email address wonr link to new talk talk account and can no longer send email in Email

Legacy lineone email address wonr link to new talk talk account and can no longer send email

CarrolC — Wed, 30 Jul 2025 17:34:34 GMT

I have had a lineone email address that I have used for over 20 years and have always had a contract with lineone, tiscali then talk talk . My outgoing mail is now blocked as not linked to my broadband contract at new address. This is despite my lineone email being registered on “my account

Re: Legacy lineone email address wonr link to new talk talk account and can no longer send email

fr8ys — Wed, 30 Jul 2025 17:42:51 GMT

Please see here for information.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/m-p/3115859#M189171

Please post back once you have completed the required information so support staff can action for you.

Thank you

Re: Legacy lineone email address wonr link to new talk talk account and can no longer send email

CarrolC — Wed, 30 Jul 2025 17:50:44 GMT

I have now completed this

Re: Legacy lineone email address wonr link to new talk talk account and can no longer send email

Philile-TT — Thu, 31 Jul 2025 07:33:42 GMT

@CarrolC I have had a look into the account, cannot see prior notes regards to maybe being affected in error since there is a change of ownership on the account. However the email is on the account, I will escalate this for you, and you will get feedback once sorted.