topic Re: Please link my emails to my broadband account in Email

Please link my emails to my broadband account

Darren47 — Tue, 29 Jul 2025 16:35:29 GMT

Even though I am a fibre customer I've lost the ability to send emails. Can this please be resolved?

Re: Please link my emails to my broadband account

kanya-TT — Tue, 29 Jul 2025 16:37:34 GMT

Hey there, @Darren47. Did you ever receive a message telling you subscribe to Everymail even though are fibre customer of TalkTalk?

Kanya

Re: Please link my emails to my broadband account

Darren47 — Tue, 29 Jul 2025 17:18:30 GMT

Yes I did and I'm still getting emails from them. I even had a support chat and they told me it was nothing to worry about

Re: Please link my emails to my broadband account

Darren47 — Tue, 29 Jul 2025 20:55:04 GMT

Yes I did and I'm still getting emails from them. I even had a support chat and they told me it was nothing to worry about.

Re: Please link my emails to my broadband account

sabelo-TT — Wed, 30 Jul 2025 07:24:17 GMT

@Darren47, hello there, are you still unable to send emails?

Re: Please link my emails to my broadband account

Darren47 — Wed, 30 Jul 2025 15:43:47 GMT

Hi, I'm still not able to send emails. I get a "final notice" pop up when I try which wants me to subscribe to everymail.

Re: Please link my emails to my broadband account

nambuso-TT — Thu, 31 Jul 2025 07:12:28 GMT

Hi ther @Darren47 Please confirm if the email address you received the email from is the same as the one registered on the account. Thanks.

Re: Please link my emails to my broadband account

Darren47 — Thu, 31 Jul 2025 07:19:49 GMT

Hi do you mean the email address I am getting messages from to subscribe to everymail or my actual email address? The email account I can't send emails from is registered to my account and it's in the private notes section on here.

Re: Please link my emails to my broadband account

nambuso-TT — Thu, 31 Jul 2025 07:26:19 GMT

Yes, the email address you are getting messages from to subscribe to Everymail, is it the same as the one registered on the account?

Re: Please link my emails to my broadband account

Darren47 — Thu, 31 Jul 2025 09:01:00 GMT

The email asking me to subscribe to everymail are from info@consumer.talktalkplc.com which I assume is a bulk email.

They are to my registered @Tiscali.co.uk email address.

Re: Please link my emails to my broadband account

nambuso-TT — Thu, 31 Jul 2025 09:32:53 GMT

Thanks for confirming. I can see that you have an active broadband account and you shouldn't be affected by this, I have submitted a webform for you so we can stop any further comms related to this movement going your way. Please