Can’t send emails

MooseMoosovitch — Thu, 31 Jul 2025 16:45:47 GMT

I have been unable to send emails for 48 hours. I understand that this was because I didn’t register for the new service (it was impossible to do this without paying £50 but I am a talktalk broadband customer. I spoke to a number of advisors yesterday who eventually registered me and told my full service would be restored in 24 hours. This timescale has been and gone and I am still unable to send emails.
can you help please?
thank you

Re: Can’t send emails

kanya-TT — Thu, 31 Jul 2025 16:50:02 GMT

Hey there, @MooseMoosovitch. We apologize that your emails are still not functioning at this time. We are actively addressing the issue, and an escalation has been initiated for you and many other affected customers. Thank you for your patience as we work through this.

Kanya

topic Can’t send emails in Email

Can’t send emails

Re: Can’t send emails