https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122579#M192138 <P>Hi. Any progress on this?</P> Fri, 01 Aug 2025 07:35:47 GMT G_123 2025-08-01T07:35:47Z https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122176#M191867 <P>I am a broadband customer but cannot send emails. A message pops up that I need a paid subscription. However I am a broadband customer so understand I do not need to pay. I had received emails from Talktalk saying I needed to subscribe to email as I was no longer a broadband customer which is not true as I am a customer. I therefore followed the advice online and submitted a message a couple of weeks ago to ensure that my email addresses (which I have included in the private notes section of my profile) were added to my account and I was told that had been done. Something obviously has gone wrong as I am a broadband customer who no longer has access to sending emails!</P> Wed, 30 Jul 2025 14:36:07 GMT https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122176#M191867 G_123 2025-07-30T14:36:07Z https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122181#M191872 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/892186">@G_123</a></SPAN>, thank you for reaching out, we are so sorry you have contacted us about an issue, we will have a look into your account so we can assist accordingly.&nbsp;</P> <P>&nbsp;</P> <P>-Fez. &nbsp;</P> Wed, 30 Jul 2025 14:45:56 GMT https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122181#M191872 nomfezeko-TT 2025-07-30T14:45:56Z https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122579#M192138 <P>Hi. Any progress on this?</P> Fri, 01 Aug 2025 07:35:47 GMT https://community.talktalk.co.uk/t5/Email/Lost-ability-to-send-email/m-p/3122579#M192138 G_123 2025-08-01T07:35:47Z