topic Re: please link my legacy emails to my broadband account in Email

please link my legacy emails to my broadband account

twjdarcy1 — Fri, 01 Aug 2025 14:23:49 GMT

please link my legacy emails to my broadband account

Re: please link my legacy emails to my broadband account

amahle-TT — Fri, 01 Aug 2025 14:34:31 GMT

Hi there @twjdarcy1, please confirm if you would like to link all the 4 email addresses on your private note?

Re: please link my legacy emails to my broadband account

twjdarcy1 — Fri, 01 Aug 2025 14:35:20 GMT

yes please all 4 email adresses

Re: please link my legacy emails to my broadband account

amahle-TT — Fri, 01 Aug 2025 14:59:32 GMT

Alright, please confirm your mobile number in private.

Re: please link my legacy emails to my broadband account

twjdarcy1 — Fri, 01 Aug 2025 18:22:17 GMT

my mobile number is in my profile details and now in the private notes

Re: please link my legacy emails to my broadband account

Gliwmaeden2 — Fri, 01 Aug 2025 18:32:38 GMT

This will be followed up after the weekend, @twjdarcy1.

Staff are only on here Monday to Friday c 8am to 6pm.

Re: please link my legacy emails to my broadband account

sabelo-TT — Mon, 04 Aug 2025 07:22:30 GMT

Hello there @twjdarcy1, I have followed up to this matter on my end. Just to double check on minor information, have you subscribed to EveryMail?

Re: please link my legacy emails to my broadband account

twjdarcy1 — Mon, 04 Aug 2025 08:36:11 GMT

i have not subscribed but i thought that might be automatic as i had already subscribed to mail plus some time ago. I already pay £5 per month for mail plus ......i should get 5 free email accounts with my broadband and the thought of paying another £5 to everymail is not very appealing.

Re: please link my legacy emails to my broadband account

sabelo-TT — Mon, 04 Aug 2025 08:53:30 GMT

Thank you for making things clear for me @twjdarcy1 as I have escalated this matter to our email team. I will kindly ask for you to allow some time for a resolution for this matter to be resolved as comms will occur to the email address registered to your account.