topic Please link my mailboxes to my TalkTalk broadband account in Email

Please link my mailboxes to my TalkTalk broadband account

technoir — Sun, 03 Aug 2025 19:19:54 GMT

I have received an e-mail out of the blue (which I assumed to be Spam) informing me that I will lose my existing e-mail account if I do not contact you. This despite the fact that my Broadband account is on-going.

As suggested I have added the relevant e-mail address to the private section of my profile.

Please ensure that this e-mail address is linked to my existing Braodband account.

And let me know that this has been done.

Re: Please link my mailboxes to my TalkTalk broadband account

amahle-TT — Mon, 04 Aug 2025 08:07:24 GMT

Hi there @technoir, thank you for reaching out. I have raised an escalation for so you will not be receiving such comms again as this does not affect you.

Kindly confirm your mobile number here in private, thanks.

Re: Please link my mailboxes to my TalkTalk broadband account

technoir — Mon, 04 Aug 2025 09:34:35 GMT

It's not so much the e-mails that I'm concerned about, it's the fact that I can't no longer send e-mails from TalkTalk e-mail, and it seems that it will terminated, in toto - for no reason - with effect from 8th September. If I do not pay to subscribe to the alternative service.

As an on-going TalkTalk customer I am entitled to this e-mail account, as per the terms of my original contract.

Please reassure me that this service will not be terminated as threatened.