topic Re: Unable to send emails in Email

Unable to send emails

Nettynewton1 — Sun, 03 Aug 2025 09:01:45 GMT

Could someone tell me why I can’t send emails anymore & it’s saying I have to pay £5 a month when I pay talktalk for my broadband each month? Thank you

Re: Unable to send emails

Gliwmaeden2 — Sun, 03 Aug 2025 09:28:57 GMT

Please read this, @Nettynewton1:

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/td-p/3115859#M189171

Add your relevant email address(es) in Private Notes. SAVE CHANGES.

Staff will not be back on here before Monday to complete the webform for you, and for now many people cannot send their emails as there seems to have been a problem setting up the process to avoid Everymail warnings etc. For now they are still being treated as "old emails" and not as belonging to current associated Talktalk broadband accounts.

Re: Unable to send emails

kanya-TT — Mon, 04 Aug 2025 07:42:40 GMT

Hey there, @Nettynewton1. Can you please advise us if you still can't send your emails.

Kanya