topic Link Email With Broadband in Email

Link Email With Broadband

FTTPISTHEBEST — Sat, 09 Aug 2025 06:43:49 GMT

Please Can You Link The Talktalk.net Emails To My Account

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/td-p/3115859

Re: Link Email With Broadband

sabelo-TT — Mon, 11 Aug 2025 07:09:53 GMT

Hello there @FTTPISTHEBEST, thank you for bringing this up. Just to firstly double check, have you received any communication to signing up to EveryMail?

Re: Link Email With Broadband

FTTPISTHEBEST — Mon, 11 Aug 2025 09:26:10 GMT

@sabelo-TT Yes And I Cant Send Any Emails, Yet I'm A Active Broadband Customer, Hoping It Can Be Rebinded, Thank You

Re: Link Email With Broadband

sabelo-TT — Mon, 11 Aug 2025 09:41:32 GMT

@FTTPISTHEBEST, thank you for this. I have noticed that you have attached the email addresses to your profile which you wish to be linked to your current active broadband account. Correct?

Re: Link Email With Broadband

FTTPISTHEBEST — Mon, 11 Aug 2025 09:57:48 GMT

@sabelo-TT Yes Please

Re: Link Email With Broadband

sabelo-TT — Mon, 11 Aug 2025 09:59:40 GMT

Thank you for this. Please note that I have escalated this matter to our email team by completing a form and sending it to them. Whilst this process is in hand, I will strongly ask for your patience with this as the team will further communicate to you once this has been done. 🙂

Re: Link Email With Broadband

FTTPISTHEBEST — Mon, 11 Aug 2025 10:02:31 GMT

Thank You Once Re Linked Do I Continue To Use TalkTalk Own Email Portal Even After Sept 8 Also What Are The Next Steps Now @sabelo-TT

Re: Link Email With Broadband

sabelo-TT — Mon, 11 Aug 2025 10:06:14 GMT

So, since you are currently an active broadband account holder, communication will be shared to all clients to what will happen next, but I will strongly advise for you to worry not about this.

Re: Link Email With Broadband

FTTPISTHEBEST — Mon, 11 Aug 2025 20:56:52 GMT

@sabelo-TT After talktalk webmail shuts down for ex customers do I continue to use the usual talktalk webmail portal

Re: Link Email With Broadband

nambuso-TT — Tue, 12 Aug 2025 07:29:47 GMT

Hi there Please refer to the below link to know more about our transition to Everymail.

Email Transition FAQs - TalkTalk Help & Support

You did mention that you received an email stating that you should subscribe to Everymail as you are no longer a broadband customer is that correct?

Re: Link Email With Broadband

FTTPISTHEBEST — Tue, 12 Aug 2025 12:13:11 GMT

@nambuso-TT @sabelo-TT Indeed, Pop Up Keep Showing And Won't Let Me Send Any Emails

Re: Link Email With Broadband

nambuso-TT — Tue, 12 Aug 2025 12:16:35 GMT

I'm trying to get this sorted out for you @FTTPISTHEBEST please do answer the above question so that I can advise further. Thanks

Re: Link Email With Broadband

FTTPISTHEBEST — Tue, 12 Aug 2025 12:18:16 GMT

@nambuso-TT @sabelo-TT I Am Still Active Customer But My Email Addresses Are Being Targeted By The Paid Transition

Re: Link Email With Broadband

nambuso-TT — Tue, 12 Aug 2025 12:26:12 GMT

Is the sign-up option available when they login to your email account?

Re: Link Email With Broadband

FTTPISTHEBEST — Tue, 12 Aug 2025 12:34:13 GMT

@nambuso-TT @sabelo-TT Yes, Sign Up To Everymail Banner And Pop-up, When You Click "Compose" It Don't Load The Box Just Says Sign Up To Everymail

Re: Link Email With Broadband

nambuso-TT — Tue, 12 Aug 2025 12:41:36 GMT

Okay thank you veery much for confirming, please confirm if the email address you received the communication on is the same as the one registered on the account. Thanks

Re: Link Email With Broadband

FTTPISTHEBEST — Tue, 12 Aug 2025 14:36:01 GMT

@nambuso-TT @sabelo-TT They Should Be Linked That Why I Want Them Re Linked

Re: Link Email With Broadband

nambuso-TT — Tue, 12 Aug 2025 14:40:46 GMT

I understand and the previous agent submitted a webform to get your emails linked to your active broadband account. I am asking about the communication you received regarding Everymail. Since you have an active broadband account with us you shouldn't be affected by this. I am asking these questions so that I can submit a webform for you so we can stop sending communication to you about Everymail.

Please confirm if the email address you received the communication on the same as the one we have registered on your account. Thanks

Re: Link Email With Broadband

FTTPISTHEBEST — Thu, 14 Aug 2025 11:12:32 GMT

Yes All Emails Getting Everymail Emails/Alert , They All SHOULD Be Linked To The Broadband But Not Sure If They Actually Are Which Why I Want A Rebind @nambuso-TT Also @sabelo-TT I Still Cant Send Emails How Long Until It's Rebinded And What's The Chances It Will Be Sorted Based On Other People In Similar Situations

Re: Link Email With Broadband

amahle-TT — Thu, 14 Aug 2025 11:39:03 GMT

Hi there @FTTPISTHEBEST , we apologize for this I have checked on your account and the issue has been escalated. The relevant team will be inContact with you, thank you for your time and patience.