topic Re: Everymail in Email

Everymail

caselton — Fri, 29 Aug 2025 15:18:12 GMT

I have been sent an email to subscribe to Everymail. I follow the link and it's not taking me to a page where i can sign up. this means i have lost the ability to send emails and now have the possibility of losing my account entirely. Can you please send me the link to i can sign up? Thank you

Re: Everymail

Divsec — Fri, 29 Aug 2025 15:41:15 GMT

Hi @caselton this link should help you, but with the weekend upon us the first you will hear is on Monday

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/td-p/3115859

Re: Everymail

nambuso-TT — Fri, 29 Aug 2025 16:29:30 GMT

Hi there @caselton. I am very sorry to hear this. Looking into your account I can confirm that there is an outstanding balance on the account you will need to settle that balance and there is no need for you to subscribe to Everymail. Thank you.

Re: Everymail

caselton — Fri, 29 Aug 2025 16:23:25 GMT

How can I pay the outstanding balance in that case? I just need the link! Because I haven’t been sent this

Re: Everymail

nambuso-TT — Fri, 29 Aug 2025 16:32:09 GMT

As you are a Mailplus customer there is no need for you to subscribe to Everymail, however what you can do to pay your Mailplus subscription is you can use the following payment methods.

Payment methods and paying your bill

Re: Everymail

nambuso-TT — Fri, 29 Aug 2025 16:45:41 GMT

There is no need for Mailplus customers to subscribe to Everymail, TalkTalk will automatically transition them over to Everymail since they are already paying customers therefore separate communication will be sent out to them.