topic Re: Broadband customer link webmail to Everymail. in Email

Broadband customer link webmail to Everymail.

notlostinspace — Thu, 28 Aug 2025 17:24:25 GMT

Why is there not a simple link for current customers to transition to Everymail? Please link webmail to everymail.

Re: Broadband customer link webmail to Everymail.

Gliwmaeden2 — Thu, 28 Aug 2025 17:40:20 GMT

Do you have legacy email addresses from a previous account, @notlostinspace?

If you have completed the Private Notes section of your profile with the relevant affected email address(es) and SAVED CHANGES, @notlostinspace, support staff should be able to complete the webform for you on Friday.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email-What/td-p/3115859#M189171

You should NOT be attempting to subscribe to Everymail if you are a current Broadband customer.

Have you been having problems sending emails and getting demands from Everymail to subscribe?

Please clarify.

Re: Broadband customer link webmail to Everymail.

notlostinspace — Thu, 28 Aug 2025 17:39:10 GMT

Many thanks.

Re: Broadband customer link webmail to Everymail.

nambuso-TT — Fri, 29 Aug 2025 07:11:19 GMT

Hi there @notlostinspace. Please add your email addresses under private notes on your profile as advised by @Gliwmaeden2. Please confirm if you received communication from us stating that you should subscribe to Everymail?

Re: Broadband customer link webmail to Everymail.

notlostinspace — Fri, 29 Aug 2025 11:23:55 GMT

Hi, yes I've had the Everymail final notice and now have added email addresses to private notes in my profile. Thanks again.

Re: Broadband customer link webmail to Everymail.

mandisa1-TT — Fri, 29 Aug 2025 11:51:40 GMT

Thank you so much @Gliwmaeden2 .
Just to confirm @notlostinspace Is the sign-up option available when you login your email account?

Re: Broadband customer link webmail to Everymail.

notlostinspace — Fri, 29 Aug 2025 12:01:01 GMT

Hi , notlostinspace is the user name for the members forum, I use a password to sign up for the talk talk email.

Re: Broadband customer link webmail to Everymail.

mandisa1-TT — Fri, 29 Aug 2025 12:07:14 GMT

That is okay at @notlostinspace , I was asking if you see any sign up option when you login your email account. Please confirm if you experiencing any feature restrictions (i.e. unable to send an email) in the email account?

Re: Broadband customer link webmail to Everymail.

notlostinspace — Fri, 29 Aug 2025 12:10:04 GMT

Hi, yes I'm getting the message, You are no longer able to send emails. You need to subscribe b 8 September etc.

Re: Broadband customer link webmail to Everymail.

mandisa1-TT — Fri, 29 Aug 2025 12:12:15 GMT

Thank you so much for answering the above questions. I have completed a form for you and our back-office team will have this resolved for you. The issue should be resolved within 48 working hours.

Re: Broadband customer link webmail to Everymail.

mandisa1-TT — Fri, 29 Aug 2025 12:15:14 GMT

Just to confirm are both email addresses you listed unable to send Emails?

Re: Broadband customer link webmail to Everymail.

notlostinspace — Fri, 29 Aug 2025 12:17:08 GMT

Hi, just the talk talk account.

Re: Broadband customer link webmail to Everymail.

mandisa1-TT — Fri, 29 Aug 2025 12:21:53 GMT

Thank you. I have completed a form for you and our back-office team will have this resolved for you. The issue should be resolved within 48 working hours. While I still have you online, I would like to confirm is there anything else that i can assist you with?

Re: Broadband customer link webmail to Everymail.

notlostinspace — Mon, 01 Sep 2025 16:00:49 GMT

Hi, I've just logged in to webmail and I'm getting the same Everymail subscribe or else warning message, I'm not sure if I'm expected to see anything different but will wait.

Unable to send emails too.

Re: Broadband customer link webmail to Everymail.

mandisa1-TT — Mon, 01 Sep 2025 16:03:56 GMT

Hi there @notlostinspace as the form was completed on the 29/08/2025 afternoon we did advise it will take 48 working hours.

Re: Broadband customer link webmail to Everymail.

notlostinspace — Thu, 04 Sep 2025 13:40:25 GMT

I think we have success. Thanks

Re: Broadband customer link webmail to Everymail.

Mandisa-TT — Thu, 04 Sep 2025 15:28:46 GMT

Perfect! Thank you so much for letting us know, is there anything else I can assist you with?