topic Re: Please link my Tiscali email to my account in Email

Please link my Tiscali email to my account

DavidL95 — Sat, 06 Sep 2025 16:58:49 GMT

I understand that I may soon lose access to my tiscali.co.uk email. I am a current TalTalk customer. I think all relevant information is in my profile. Could you please ensure that my email is linked to my broadband account.

Thank.

Re: Please link my Tiscali email to my account

fr8ys — Sat, 06 Sep 2025 20:34:56 GMT

Are you a TalkTalk broadband customer?

Have you received an email to transfer to Everymail?

Do you see a red banner when accessing Webmail?

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned if you believe your emails require linking and answer the above questions.
Thank you.

Re: Please link my Tiscali email to my account

DavidL95 — Sun, 07 Sep 2025 09:45:06 GMT

1. Yes I am a TalkTalk broadband customer (as I said in my original post).

2. Due to various problems I have lost a significant number of recent emails, so have no idea.

3. No, there is no red banner on webmail

I have read the linked help and filled in the required information in my profile. I want to ensure I do not lose access to my email when the deadline expires in a few days.

Re: Please link my Tiscali email to my account

sabelo-TT — Mon, 08 Sep 2025 07:39:10 GMT

@DavidL95, thank you for this. Now that you have answered all of these questions, I have escalated this matter to our email team which will need a period of 48hours to resolve this matter. 🙂