topic Re: Outgoing Emails being rejected because of spam in Email

Outgoing Emails being rejected because of spam

MaureenHeb1 — Sun, 07 Sep 2025 19:36:49 GMT

We are having outgoing emails to Outlook.com and Gmail, amongst others, rejected supposedly because of spam. The message says -

550 5.7.1.Reject for policy reason.

How can we rectify this?

Re: Outgoing Emails being rejected because of spam

sabelo-TT — Mon, 08 Sep 2025 07:56:17 GMT

@MaureenHeb1, just to double check, are you currently in use of an email with a TalkTalk domain when sending these emails?

Re: Outgoing Emails being rejected because of spam

MaureenHeb1 — Mon, 08 Sep 2025 08:26:31 GMT

Yes but use Outlook to send them.

Re: Outgoing Emails being rejected because of spam

sabelo-TT — Mon, 08 Sep 2025 08:28:34 GMT

Thank you for confirming this. Instead of Outllok App, could you try sending an email via Webmail to double check if it will go through an land in the box folder.