EMAIL

andyC13 — Tue, 09 Sep 2025 10:36:29 GMT

KEEP GETTING MESSAGE CONNECTION NOT PRIVATE

Re: EMAIL

siphosethu-TT — Tue, 09 Sep 2025 10:43:40 GMT

Hi there @andyC13, please elaborate a bit more on the issue you are having. Is this happening whenever you try to access your emails ona specific device or for does it occur when using all devices?

Re: EMAIL

fr8ys — Tue, 09 Sep 2025 10:42:14 GMT

Hi @andyC13

Could you elaborate please on how you access your mails, WebMail or third party client such as Outlook or Thunderbird, and when you get this message? Is it when receiving, sending or viewing, and is it on all mails or certain ones only.

Could I also ask please that your don't use capitals as this can be seen as shouting when used on forums. Thank you.

You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

Re: EMAIL

amahle-TT — Wed, 10 Sep 2025 07:12:32 GMT

@fr8ys thank you!

Hi @andyC13 please do let us know when you are done, thanks.

topic EMAIL in Email

EMAIL

Re: EMAIL

Re: EMAIL

Re: EMAIL