topic Please link my emails to my broadband account in Email

Please link my emails to my broadband account

leaver24 — Tue, 09 Sep 2025 22:16:21 GMT

Current talktalk fibre customer. Account access email address outside of talktalk. Not findong it easy to log in to my account as it says there is suspicious activity and locks the account. But have 2 talktalk email accounts - both saved in private notes. The second g.*****@talktalk.net seems to be having problems.

Thanks

Re: Please link my emails to my broadband account

Divsec — Wed, 10 Sep 2025 05:38:56 GMT

Hi @leaver24 your post has been escalated and you should hear today.

Re: Please link my emails to my broadband account

kanya-TT — Wed, 10 Sep 2025 07:32:59 GMT

Hey there, @leaver24. I will need to understand some few things so that we can assist accordingly.

Have you been unable to send or receive emails on either of your email addresses
When accessing MyAccount are using one email to login

Kanya