topic Re: emails arrive in recipients spam folder from all 3 of my accounts. in Email

emails arrive in recipients spam folder from all 3 of my accounts.

teegeepee63 — Wed, 10 Sep 2025 09:21:57 GMT

Sent e-mails even simple one line messages to an individual with no attachments end up in recipients spam folder. This affects all 3 of my Talktalk e-mail accounts. I have had the same e-mail adresses for many years and had very few problems.

The problem seems independent of recipients e-mail provider. G-mail, BT internet etc.

Re: emails arrive in recipients spam folder from all 3 of my accounts.

fr8ys — Wed, 10 Sep 2025 12:02:23 GMT

Hi,

In case your IP has been marked as one sending out spam, try turning of your router for at least 30 minutes and then retest.

This will start a new session.

Please let us know how you get on.

Re: emails arrive in recipients spam folder from all 3 of my accounts.

teegeepee63 — Thu, 11 Sep 2025 10:42:08 GMT

Router switched off for over an hour. Sent test e-mail to my g-mail account. Went into spam folder with message 'This message is similar to messages that were identified as spam in the past' I hardly ever use one of my Talktalk accounts and then only to one individual without attachments.

Re: emails arrive in recipients spam folder from all 3 of my accounts.

amahle-TT — Thu, 11 Sep 2025 12:27:43 GMT

Hi there, please do encourage recipients to add your email address to their contacts or whitelist, and let us know how it goes, thanks.

Re: emails arrive in recipients spam folder from all 3 of my accounts.

teegeepee63 — Fri, 12 Sep 2025 12:13:45 GMT

Ok will do.

Thanks

Re: emails arrive in recipients spam folder from all 3 of my accounts.

sabelo-TT — Mon, 15 Sep 2025 07:48:23 GMT

@teegeepee63, just checking to see if the matter ha successfully been resolved. 🙂