topic Re: Help with keeping Tiscali emails active in Email

Help with keeping Tiscali emails active

HelenBardsley — Thu, 11 Sep 2025 09:13:58 GMT

Hello, please can you help me keep my tiscali emails active. I am a current talk talk customer and do not want to lose my old emails. Ive put them both in the private notes section of my profile. Thank you. Helen.

Re: Help with keeping Tiscali emails active

siphosethu-TT — Thu, 11 Sep 2025 10:24:04 GMT

Hi there @HelenBardsley, I'll have that looked into for you. Please confirm if you've received any comms from TalkTalk regarding Everymail. Thanks

Re: Help with keeping Tiscali emails active

HelenBardsley — Fri, 12 Sep 2025 08:26:48 GMT

I'm not sure if I have or not. I can access my tiscali mail still but it says I can't send anything

Re: Help with keeping Tiscali emails active

siphosethu-TT — Fri, 12 Sep 2025 08:28:42 GMT

Please try looking in your spam folders, hence you have a problem with sending so you should have received it. Thanks

Re: Help with keeping Tiscali emails active

HelenBardsley — Fri, 12 Sep 2025 10:16:18 GMT

There's nothing in junk or received in inbox. My tiscali email isn't connected to my account for talk talk, I used a Gmail.

Re: Help with keeping Tiscali emails active

siphosethu-TT — Fri, 12 Sep 2025 10:32:26 GMT

Okay no worries I will have them linked for you, I'll escalate the issue to the back-office team, and the request should be completed within 48 hours (working days). Thanks