topic Re: Talk Mail Plus in Email

Talk Mail Plus

Geoff81 — Sat, 13 Sep 2025 11:00:18 GMT

Having left talktalk broadband I wish to keep my

e mail address xxxxxxx

and pay for it annually

Re: Talk Mail Plus

Gliwmaeden2 — Sat, 13 Sep 2025 11:05:45 GMT

@Geoff81,

Please never display personal information details etc in the public thread.

That should be in your community profile. Go via your avatar; settings. Add your recent Talktalk phone number / account number in Personal Information. Add your Talktalk email address in Private Notes. SAVE CHANGES.

Staff will then be able to advise you as it's no longer possible to go via Mailplus to continue with the service. There should be information sent for subscribing directly to Everymail.

https://help-centre.talktalk.co.uk/Email/Find_info_or_guidance_about_my_product/Email_Transition_FAQs

Staff will respond after the weekend.

Re: Talk Mail Plus

Gliwmaeden2 — Sat, 13 Sep 2025 11:11:59 GMT

I see you posted a query similarly earlier in the week, @Geoff81.

https://community.talktalk.co.uk/t5/Email/I-wish-to-keep-my-current-talktalk-e-mail-address/td-p/3128875

Please follow up on just one thread to avoid confusion / duplication. I have closed the previous thread.

Keep track of your posts and replies in the ACTIVITY area of your community profile.

Re: Talk Mail Plus

Philile-TT — Mon, 15 Sep 2025 08:09:22 GMT

Hi there @Geoff81 you will have to sign up to EveryMail. When did you cancel your services?