topic Re: Email possible Hacking in Email

Email possible Hacking

GoldBully306g — Mon, 15 Sep 2025 07:39:12 GMT

I recieved several emails from TalkTalk, Amazon, Disney, ubisoft, Instagram last night for possible password change attempts, which was not me, I cannot get into the email to change password or change password on several accounts, which attempt to send emails to that account, how do I get this resolved, this is a additional email to my main account email,

Re: Email possible Hacking

nambuso-TT — Mon, 15 Sep 2025 07:46:48 GMT

Hi here @GoldBully306g. I am very sorry to hear this. Please use the below link to reset your email password.

Changing your email password - TalkTalk Help

Re: Email possible Hacking

GoldBully306g — Mon, 15 Sep 2025 08:03:44 GMT

I have tried the link it say my email is not registered with my account, my account email is xxxxxxx the email I have issues with is xxxxxxx.

Re: Email possible Hacking

nambuso-TT — Mon, 15 Sep 2025 08:04:11 GMT

I have removed your email address as this is a public platform. Please send your details privately.

Re: Email possible Hacking

GoldBully306g — Mon, 15 Sep 2025 08:21:53 GMT

I did not change password

Re: Email possible Hacking

GoldBully306g — Mon, 15 Sep 2025 08:35:06 GMT

This did not work say email xxxxxxxx not registered, this is not my account email,

Re: Email possible Hacking

nambuso-TT — Mon, 15 Sep 2025 08:35:32 GMT

Please do not post your personal information here as this is public platform.

Re: Email possible Hacking

nambuso-TT — Mon, 15 Sep 2025 09:09:43 GMT

Please add the email address that is registered on your account on your profile under private notes. Thanks

Re: Email possible Hacking

GoldBully306g — Mon, 15 Sep 2025 09:18:50 GMT

@nambuso-TT wrote:
Please add the email address that is registered on your account on your profile under private notes. Thanks

Where

@nambuso-TT wrote:
Please add the email address that is registered on your account on your profile under private notes. Thanks

Where can the private notes be found

Re: Email possible Hacking

nameunknown_ — Mon, 15 Sep 2025 09:51:33 GMT

@GoldBully306g

The page you were directed to has misleading/incorrect information on it (which I have pointed out to TalkTalk in the past).

For forgotten email account password, use this link:

https://apps.talktalk.co.uk/myaccount?app=webmail&login=https://apps.talktalk.co.uk/appsuite#/forgotpassword

Enter the email address of the account for which you have forgotten the password. A password reset message will be sent to the recovery email address and mobile number, if you have provided those details for the email account.

For where to find private notes in your profile, see:

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info