topic Outgoing e mails going to recipients spam folder in Email

Outgoing e mails going to recipients spam folder

Golfdruid — Tue, 16 Sep 2025 09:51:59 GMT

When I send e mails out some recipients advise me that my e mails go into their junk or spam folders. Even some copied into my own e mail address go into my junk folder?

Any ideas please

Re: Outgoing e mails going to recipients spam folder

amahle-TT — Tue, 16 Sep 2025 10:13:17 GMT

Hi there @Golfdruid, thank you for reaching out. Can you please ask recipients to add you to their contact list or whitelist your email address and let us know how it goes, thanks.

Re: Outgoing e mails going to recipients spam folder

Golfdruid — Tue, 16 Sep 2025 10:24:50 GMT

Thanks Amahle

I do not think this is a solution as I send e mails to many new contacts and I do not know if they ever receive them? This has only happened since New outlook was added to my laptop.

Are my settings for outgoing e mails correct?

Re: Outgoing e mails going to recipients spam folder

amahle-TT — Tue, 16 Sep 2025 10:28:18 GMT

You can use this link to check if your settings are correct, thanks Email settings to access TalkTalk emails