topic Re: Current broadband user an want to link my previous email accounts. in Email

Current broadband user an want to link my previous email accounts.

Blackeyed09 — Tue, 16 Sep 2025 08:07:54 GMT

Hi,

I currently have 2 @Tiscali accounts that I am now unable to access and I am a current broadband subscriber. Can I have the two accounts in my profile linked to my current broadband account.

Thanks

Re: Current broadband user an want to link my previous email accounts.

mandisa1-TT — Tue, 16 Sep 2025 08:39:33 GMT

Hi there @Blackeyed09 I would love to assist you with your query. I will need for you to please answer a few details. Did you receive communication from us advising you we are migrating your account to everymail?

Re: Current broadband user an want to link my previous email accounts.

Blackeyed09 — Tue, 16 Sep 2025 09:30:12 GMT

Yes.

Re: Current broadband user an want to link my previous email accounts.

mandisa1-TT — Tue, 16 Sep 2025 09:35:47 GMT

Is the sign up option available when you login your email account?

Re: Current broadband user an want to link my previous email accounts.

Blackeyed09 — Tue, 16 Sep 2025 09:50:55 GMT

I am having trouble accessing my email account. My alternate email is the account I have not got access to.

Re: Current broadband user an want to link my previous email accounts.

mandisa1-TT — Tue, 16 Sep 2025 10:04:22 GMT

is there a subscription warning that pos up?

Re: Current broadband user an want to link my previous email accounts.

Blackeyed09 — Tue, 16 Sep 2025 10:12:11 GMT

No there is no warning. I cannot sign into my email address

Thanks

Re: Current broadband user an want to link my previous email accounts.

mandisa1-TT — Tue, 16 Sep 2025 10:18:20 GMT

Thank you so much, i have completed a form for you and the back office team will link the email addresses to your account, it should be resolved within 48 working hours.