topic Re: Link my email address to my broadband account in Email

Link my email address to my broadband account

jdavies35 — Wed, 17 Sep 2025 17:38:25 GMT

Please link my talktalk.net account to my Broadband account. I have listed it in my profile notes.

Thanks.

Re: Link my email address to my broadband account

Philile-TT — Thu, 18 Sep 2025 07:06:05 GMT

Hi there @jdavies35 just to confirm these emails are in a disconnected account?

Re: Link my email address to my broadband account

jdavies35 — Thu, 18 Sep 2025 08:59:17 GMT

Yes, I get the message to subscribe to Everymail when I try to log in to webmail.

Re: Link my email address to my broadband account

Philile-TT — Thu, 18 Sep 2025 09:06:19 GMT

Do you only have one TalkTalk email address?

Re: Link my email address to my broadband account

jdavies35 — Thu, 18 Sep 2025 09:32:10 GMT

Yes

Re: Link my email address to my broadband account

Philile-TT — Thu, 18 Sep 2025 09:52:23 GMT

Did you receive any communication from us about your email account being migrated to Everymail?

Re: Link my email address to my broadband account

jdavies35 — Thu, 18 Sep 2025 12:37:53 GMT

I don't think so. I might have deleted it by mistake.

Re: Link my email address to my broadband account

Philile-TT — Thu, 18 Sep 2025 13:03:21 GMT

Is the sign-up option available when you login to your email account?

Re: Link my email address to my broadband account

jdavies35 — Thu, 18 Sep 2025 14:09:45 GMT

Yes, it says Upgrade Your Email Experience with Everymail.

Re: Link my email address to my broadband account

Philile-TT — Thu, 18 Sep 2025 14:17:07 GMT

Are there any restrictions on your email? for example not being able to send and receive emails?

Re: Link my email address to my broadband account

jdavies35 — Thu, 18 Sep 2025 14:26:31 GMT

Yes, I cannot acess webmail and Thunderbird keeps asking for password.

Re: Link my email address to my broadband account

Philile-TT — Thu, 18 Sep 2025 14:29:58 GMT

Please note that this request will be completed within 48 hours of the working days only (Monday to Friday) as hours are not counted over weekends. I have submitted the escalation.