topic Re: I am a talktalk customer but you've disabled my email saying that I am not. in Email

I am a talktalk customer but you've disabled my email saying that I am not.

Ellesweet — Thu, 18 Sep 2025 13:47:09 GMT

Help to restore my email, I am a home and business customer.

Re: I am a talktalk customer but you've disabled my email saying that I am not.

fr8ys — Thu, 18 Sep 2025 13:54:24 GMT

Please see here for more details
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M194737
Please post back once you have actioned if you believe your emails require linking.
Thank you.

Ps staff here can only deal with residential customers. If you have a business account TalkTalk Business Support can be found here.

https://supportcentre.talktalkbusiness.co.uk/home?_ga=2.107564932.704890122.1661952238-95588165.1661952238&_gac=1.154131786.1661952238.Cj0KCQjwjbyYBhCdARIsAArC6LKi96QlntZI-RsW0RhAaArl38_piKUhPSqWiidztD0wTVXkeR5RVQgaAkF8EALw_wcB

Re: I am a talktalk customer but you've disabled my email saying that I am not.

nambuso-TT — Thu, 18 Sep 2025 14:30:23 GMT

Hi there

@fr8ys Thank you very much for advising. @Ellesweet We can only help with associating your residential email address to your active broadband account. For your business email address you can refer to the above link. Thanks

Re: I am a talktalk customer but you've disabled my email saying that I am not.

Ellesweet — Sat, 20 Sep 2025 16:44:45 GMT

Hello I would like the said email to be added to our home account, I have listed it on the private notes section.

Re: I am a talktalk customer but you've disabled my email saying that I am not.

siphosethu-TT — Mon, 22 Sep 2025 08:15:28 GMT

H there @Ellesweet, I'll have that actioned for you. Please confirm if you received communications from TalkTalk regarding Everymail. Thanks