topic Re: Lost access to talktalk emails in Email

Lost access to talktalk emails

Rickyjetski — Thu, 18 Sep 2025 21:47:32 GMT

Hi,

I have lost access to some of my talktalk emails, can these be linked to my broadband account?

Re: Lost access to talktalk emails

mandisa1-TT — Fri, 19 Sep 2025 07:13:47 GMT

Hi there @Rickyjetski Just to confirm did you receive communication from us advising we migrating your account over to Everymail?

Re: Lost access to talktalk emails

Rickyjetski — Fri, 19 Sep 2025 07:16:18 GMT

Hi, no i haven't had any notification regarding migration to Everymail.

Regards

Re: Lost access to talktalk emails

mandisa1-TT — Fri, 19 Sep 2025 07:23:30 GMT

Is there a banner or pop up to subscribe to everymail?

Re: Lost access to talktalk emails

Rickyjetski — Fri, 19 Sep 2025 07:53:36 GMT

Hi,

On two email accounts there are banners to subscribe.

On my other two email accounts nothing, and i can see those on Mailbox manager.

Re: Lost access to talktalk emails

mandisa1-TT — Fri, 19 Sep 2025 08:04:35 GMT

Thank you so much for the information you have provided me with. It seems only 2 email addresses are linked to your broadband account, which explains why 2 are working fine and you only experiencing issues with the other 2. I have completed a form for you, the back office will have this linked for and issue should be resolved in 48 working hours.

Re: Lost access to talktalk emails

Rickyjetski — Fri, 19 Sep 2025 08:26:53 GMT

Much appreciated

have a nice day

Re: Lost access to talktalk emails

mandisa1-TT — Fri, 19 Sep 2025 08:28:08 GMT

You are most welcome and thank you so much:)
You too, take care