topic Re: Unable to see wifi connected devices in Email

Unable to see wifi connected devices

Gnome454 — Sun, 21 Sep 2025 16:23:29 GMT

I am trying to view the devices that are connected to my WiFi router and I keep getting an error message, I have not been able to get into it, I keep getting an error message.

Re: Unable to see wifi connected devices

fr8ys — Sun, 21 Sep 2025 19:48:40 GMT

Hi,

You have posted in the email support section.

So we can offer the correct advice, can you let us know what package you are on and which router you have.

Thank you.

Re: Unable to see wifi connected devices

mandisa1-TT — Fri, 26 Sep 2025 09:25:41 GMT

Hi there @Gnome454

Please try and follow the below steps:

Access the Router's Configuration Page:
- Open a web browser and type your router's IP address in the address bar. Common addresses include 192.168.1.1 or 192.168.0.1. You can find this information in your router's manual or on a sticker on the device.
- Log in with your admin credentials. If you haven't changed them, the default username and password are often "admin" for both.
Navigate to the Device List:
- Look for a section labeled Connected Devices, Device List, Attached Devices, or something similar. This is usually found under the Wireless or Status menu.
- Some routers may have a dedicated tab for LAN or DHCP Clients.
View the List of Connected Devices:
- You should see a list of devices currently connected to your network. This list typically includes the device name, IP address, and MAC address.
- Some routers may also show the connection type (wired or wireless) and the signal strength for wireless devices.
Identify Devices:
- If you want to identify specific devices, you can match the MAC addresses with those of your devices. You can usually find the MAC address in the device settings or on the device itself.

Re: Unable to see wifi connected devices

fr8ys — Fri, 26 Sep 2025 09:41:11 GMT

@mandisa1-TT @Gnome454

Most routers issued by TalkTalk over the last few years have the router password on a sticker on the reverse of the router under the lift up flap. Don't confuse this with the WiFi password.

Admin as the password applies to older routers that some customers may still have.

Re: Unable to see wifi connected devices

mandisa1-TT — Fri, 26 Sep 2025 09:42:10 GMT

Thank you @fr8ys 🙂